Privacy Policy

Privacy Policy – Tranquil Waves

Tranquil Waves, your privacy is important to us. This policy explains how we collect, use and protect your personal information.

What we collect

We may collect the following information when you use our website or book a session:

Name
Email address
Phone number (if provided)
Booking details

How we use your information

We use your information to:

Manage and confirm bookings
Communicate with you about your session
Improve our services
Send occasional updates (only if you have opted in)
Communicate with you via email or messaging platforms (such as WhatsApp, if you choose to contact us tis way)

How your data is stored

Your data is stored securely using trusted third-party platforms such as Wix and payment providers and communication services (e.g email, SMS or WhatsApp). These providers may process data outside the UK/EU but are required to comply with data protection standards.

Messaging Services (e.g WhatsApp)

If you choose to contact us via messaging services such as WhatsApp, your communication will be processed by that platform. This means your data may be handled in accordance with their privacy policies. We recommend reviewing WhatsApp privacy policy for more information.

Sharing your information

We not sell or share your personal data with third parties, except where necessary to provide our services (e.g. booking systems, payment providers).

Our website may use cookies to improve your browsing experience and analyse website traffic.

Your rights

You have the right to:

Request access to your data
Request correction or deletion of your data
Withdraw consent at any time

To do so, please contact us at: hello@tranquilwaves.co.uk

Updates

This policy may be updated from time to time. Please check back for any changes.